Frequently Asked Questions
No, you can browse, add to cart and make a purchase without actually registering on the website. However, you will need to fill in basic information such as your email, billing and shipping address and phone number, to actually place an order.
Click on the Sign In link on the top right corner of the home page, and provide your email id. Click on Sign In. Click on Forgot Password and follow normal procedures to change your password.
Once you place an order, you can cancel it until such time that order processing begins. However, we reserve the right to refuse or cancel any and all orders, at any point in time for errors in pricing or current availability. In situations such as these, we will contact you with notification of such cancellation and you will be automatically refunded as per Payment Gateway conditions.
Please contact us at <Business Email ID> if you have not received your refund, so we can follow up with the payment gateway as well.
No, once an order is placed, it cannot be modified, and you would need to place a new order. Please note, shipping/ delivery and other applicable charges would be calculated per order placed.
Once your order is shipped, an email will be sent to you, with the tracking number and delivery agent details – you can track the order directly via their website.
All FOODIO products are made in India.